Kickstarter / Indiegogo Warranty and Returns

KICKSTARTER / INDIEGOGO WARRANTY AND RETURNS

All products from Kickstarter or Indiegogo may be covered under ShiftCam Warranty from manufacturing flaws or defects. Please register your product for warranty using the product registration card / warranty card included along with your reward.

As your pledge is an investment placed in crowdfunding projects in support of product innovation, we do not offer refunds, returns, or exchanges of items received as part of a Kickstarter or Indiegogo reward.

PRODUCT WARRANTY

We offer a warranty that covers your Kickstarter / Indiegogo reward items from any manufacturing flaws or defects. It does not cover damages from accidents or misuse. The warranty period varies by product. Please see your product's user manual for more details.

If you make an eligible claim in relation to your defective reward item under the product warranty, we will send you a replacement for your product.

Product Warranty does not cover:

• Products that are not registered within one month after their delivery date
• Cosmetic blemishes, scratches, stains, or wear & tear
• Failures or breakages due to misuse, neglect, or intentional damage

FILING FOR WARRANTY CLAIM

Got something that needs repair or replacement? Please fill in the Warranty Claim Form with the information below:

• Your Name and Contact Information
• Order Information and Receipt
• Product Details and Issues Encountered (photos/videos recommended)
• Your Shipping Address

Once you have submitted your warranty claim form, our team will process your request and reach out to you within 3-5 business days to assist you.

LIABILITY RELEASE

We have designed and built our gear to work well with as many devices and accessories as possible, with various testing conducted to ensure they are safe to use. ShiftCam is not liable for damage to devices, smartphones, cameras, equipment, clothing or anything in your surrounding environment as a result of usage. ShiftCam is also not liable for bodily injury to yourself or others as a result of gear usage.