Yes, you can still re-attach the Lens Mount and continue to use the Camera Case. To help you reattach it, please follow these steps:
Step 1: Align the Lens Mount.
Ensure that the Lens Mount is correctly aligned with the Camera Case. Check for any alignment marks to assist you in positioning it accurately.
Step 2: Apply Gentle Pressure.
Once aligned, apply gentle and even pressure while pushing the Lens Mount back into place. Avoid using excessive force, as this could damage the mount or the Camera Case.
Step 3: Listen for a Click.
As you push the Lens Mount in, listen for a clicking sound. This indicates that the Lens Mount is securely attached to the Camera Case. The click should confirm that the mount is properly seated and locked into place.
Step 4: Check the Fit.
After reattaching the Lens Mount, give it a gentle tug to ensure it is securely fastened and will not easily detach during use.
Need Further Assistance?
If you continue to experience issues or encounter any difficulties while reattaching the Lens Mount, we are here to help. You may click the submit a request option on top of this page or contact us at cs@shiftcam.com providing us with a short video demonstrating how you attempt to reattach the Lens Mount. This will assist us in better understanding the situation and providing you with the appropriate assistance.
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